Harbor Freight Tools
Job DescriptionThe role of Senior Manager, Operational Excellence supports the Distribution Center by collaboratively driving improvements in Safety, Performance, Efficiency, and Quality metrics.
The role will work directly with the GM/AGM's and coach the leaders on integrating the Harbor Freight Performance System methodologies into the everyday business of the distribution center.
The Senior Manager will also work closely with Engineering, IT, PMO, Training, and all of Operations to develop, implement, and ensure compliance of process improvement initiatives within the DC.
He/She will leverage Lean principles to drive process and throughput efficiency.
This candidate must be self-motivated, have high attention to detail, have strong communication skills, and work effectively in a team environment.
Essential Duties and ResponsibilitiesAct as a change agent within the DC to identify, lead, support and implement the Performance System methodologies.
Work in a collaborative, team-oriented environment to drive and lead process improvement within the DCDevelop and review process designs, business cases, specifications, and implementation plans.
Serve as a key partner to Operations, Engineering, and TrainingLeverage existing best practices within the network and industry to drive improvements within the DC.
Work effectively with external resources (consultants and contractors) to ensure collaborative partnerships to meet business requirements.
Plan, monitor, appraise, and manage subordinate performance results.
Models the Company's values so to influence others to perform in an aligned manner.
Develop subordinate leadership team through mentoring, coaching and training so to enable a global perspective as well as promoting optimal results within the multifunctions of the operation.
Provide necessary communication and motivation to staff; monitor individual performance via observation and review of various productivity metrics; counsel and discipline as necessary.
Lead the creation and sustainment of a culture of continuous process improvement and associate engagement.
Troubleshoot and provide solutions for issues that are complex in scope.
Lead projects to ensure effective process integration across the DC and/or across the DC network.
Develop and/or manage KPIs to ensure Safety, Quality, Service, and Cost goals are achievedEnsure that a climate of openness, trust and respect exists for each Associate.
Establish courses of action for self and others to ensure that work objectives are approached with a sense of urgency, attacked in a standardized manner, and consistent with building goals and objectives.
Lead in ways that ensure the work environment is maintained in accordance with 5S and Safety requirements.
Collaborate and partner cross-functionally at all levels within the DC and across divisions of the company, including communication with corporate partners, external vendor partners and resources.
Continually build business acumen by accurately identify problems, issues and opportunities, collect data to draw conclusions and choose a course of action based on facts.
Regular attendance is an essential function of the job.
Additional responsibilities as defined by manager.
ScopeStaff supervision and development -- Supervises staff of 3-5Decision making- provides direct coaching to facility GM and AGM's.
Travel - up to 30%Location-- Distribution centersFlex Designation - onsiteRequirementsJob Qualifications - Education and ExperienceBachelor's degree required.
Minimum of 5 yrs.
of work history directly related to Distribution, operations management and/or process engineering.
Excellent oral and written communication skillsBackground and experience with a Daily Management SystemProven ability as a self-starter and proactive problem-solverStrong leadership skills that are displayed through the ability to coach and influence other senior leaders.
Solid background and accomplishments in Lean Performance System, Distribution Operations, Distribution Systems, Standard work, and Training and DevelopmentStrong analytical and problem-solving skills and the ability to take initiatives to make and stand by decisions.
Experience with work measurement methodologies and tools with an emphasis on time study expertiseExperience with DMAIC problem solving methodologies.
Experience in best methods developmentExcellent planning and organizational skillsAbility to learn quickly and follow project plans resulting in timely project delivery.
Advanced computer skills, MS suite, VisioLean and Six Sigma experience preferred.
Competencies:
Leadership - Models the Company's values and influences others to achieve individual or team objectives.
Promotes development of a highly engaged and high-performance team.
Communication - Clearly conveys information through a variety of media to individuals or groups in a manner that is understandable, easy to retain and timely.
Initiative - Approaches work objectives with a sense of urgency and a dedication to exceeding performance expectations.
Problem-solving/Decision-making - Accurately identifies problems, issues and opportunities, collects data to draw conclusions and chooses a course of action based on facts.
Planning & Organization - Establishes courses of action for self and others to ensure that work objectives are met.
Policy Compliance - Manages in accordance with Company policies and procedures and promotes compliance in others.
Humility - Models core Company competency by remaining humble in all activities and tasks.
Physical RequirementsGeneral office environment requiring ability to:
stand, walk, sit for extended periods of time.
speak and listen to others in person and over the phone.
use keyboard and read from computer screen and reports.
lift 50 pounds.
SafetyMust be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
About Harbor Freight ToolsWe're a family-owned business with over 45 years as a national tool retailer, and with the energy, enthusiasm, and growth potential of a start-up.
We are a $7 billion company with over 1,450 stores in 48 states, 27,000
Associates, and one of the fastest-growing retailers in the country.
Benefits:
401K, Donation-Matching Program, Employee Referral Program, Flexible Schedules, Flexible Spending Accounts, Gym Memberships, Life Insurance, Long Term Disability, Maternity/Paternity Paid Leave, Medical, Dental and Vision, Merchandise Discounts, Military Leave, Paid Holidays, Paid sick days, Parking , Prescription Drug Coverage, Professional Development, Vacation/paid time off, Work From HomeAbout the Company:
Harbor Freight ToolsWe're a 45 year-old, $6.
5 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up.
We have over 1,400 stores in 48 states across the country and are opening several new locations every week.
We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools.
We provide our customers with the right tool for the right job at the right price, always delivering quality and value.
Company Size:
10,000 employees or moreIndustry:
RetailFounded:
1977Website:
https:
//jobs.
harborfreight.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The role will work directly with the GM/AGM's and coach the leaders on integrating the Harbor Freight Performance System methodologies into the everyday business of the distribution center.
The Senior Manager will also work closely with Engineering, IT, PMO, Training, and all of Operations to develop, implement, and ensure compliance of process improvement initiatives within the DC.
He/She will leverage Lean principles to drive process and throughput efficiency.
This candidate must be self-motivated, have high attention to detail, have strong communication skills, and work effectively in a team environment.
Essential Duties and ResponsibilitiesAct as a change agent within the DC to identify, lead, support and implement the Performance System methodologies.
Work in a collaborative, team-oriented environment to drive and lead process improvement within the DCDevelop and review process designs, business cases, specifications, and implementation plans.
Serve as a key partner to Operations, Engineering, and TrainingLeverage existing best practices within the network and industry to drive improvements within the DC.
Work effectively with external resources (consultants and contractors) to ensure collaborative partnerships to meet business requirements.
Plan, monitor, appraise, and manage subordinate performance results.
Models the Company's values so to influence others to perform in an aligned manner.
Develop subordinate leadership team through mentoring, coaching and training so to enable a global perspective as well as promoting optimal results within the multifunctions of the operation.
Provide necessary communication and motivation to staff; monitor individual performance via observation and review of various productivity metrics; counsel and discipline as necessary.
Lead the creation and sustainment of a culture of continuous process improvement and associate engagement.
Troubleshoot and provide solutions for issues that are complex in scope.
Lead projects to ensure effective process integration across the DC and/or across the DC network.
Develop and/or manage KPIs to ensure Safety, Quality, Service, and Cost goals are achievedEnsure that a climate of openness, trust and respect exists for each Associate.
Establish courses of action for self and others to ensure that work objectives are approached with a sense of urgency, attacked in a standardized manner, and consistent with building goals and objectives.
Lead in ways that ensure the work environment is maintained in accordance with 5S and Safety requirements.
Collaborate and partner cross-functionally at all levels within the DC and across divisions of the company, including communication with corporate partners, external vendor partners and resources.
Continually build business acumen by accurately identify problems, issues and opportunities, collect data to draw conclusions and choose a course of action based on facts.
Regular attendance is an essential function of the job.
Additional responsibilities as defined by manager.
ScopeStaff supervision and development -- Supervises staff of 3-5Decision making- provides direct coaching to facility GM and AGM's.
Travel - up to 30%Location-- Distribution centersFlex Designation - onsiteRequirementsJob Qualifications - Education and ExperienceBachelor's degree required.
Minimum of 5 yrs.
of work history directly related to Distribution, operations management and/or process engineering.
Excellent oral and written communication skillsBackground and experience with a Daily Management SystemProven ability as a self-starter and proactive problem-solverStrong leadership skills that are displayed through the ability to coach and influence other senior leaders.
Solid background and accomplishments in Lean Performance System, Distribution Operations, Distribution Systems, Standard work, and Training and DevelopmentStrong analytical and problem-solving skills and the ability to take initiatives to make and stand by decisions.
Experience with work measurement methodologies and tools with an emphasis on time study expertiseExperience with DMAIC problem solving methodologies.
Experience in best methods developmentExcellent planning and organizational skillsAbility to learn quickly and follow project plans resulting in timely project delivery.
Advanced computer skills, MS suite, VisioLean and Six Sigma experience preferred.
Competencies:
Leadership - Models the Company's values and influences others to achieve individual or team objectives.
Promotes development of a highly engaged and high-performance team.
Communication - Clearly conveys information through a variety of media to individuals or groups in a manner that is understandable, easy to retain and timely.
Initiative - Approaches work objectives with a sense of urgency and a dedication to exceeding performance expectations.
Problem-solving/Decision-making - Accurately identifies problems, issues and opportunities, collects data to draw conclusions and chooses a course of action based on facts.
Planning & Organization - Establishes courses of action for self and others to ensure that work objectives are met.
Policy Compliance - Manages in accordance with Company policies and procedures and promotes compliance in others.
Humility - Models core Company competency by remaining humble in all activities and tasks.
Physical RequirementsGeneral office environment requiring ability to:
stand, walk, sit for extended periods of time.
speak and listen to others in person and over the phone.
use keyboard and read from computer screen and reports.
lift 50 pounds.
SafetyMust be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
About Harbor Freight ToolsWe're a family-owned business with over 45 years as a national tool retailer, and with the energy, enthusiasm, and growth potential of a start-up.
We are a $7 billion company with over 1,450 stores in 48 states, 27,000
Associates, and one of the fastest-growing retailers in the country.
Benefits:
401K, Donation-Matching Program, Employee Referral Program, Flexible Schedules, Flexible Spending Accounts, Gym Memberships, Life Insurance, Long Term Disability, Maternity/Paternity Paid Leave, Medical, Dental and Vision, Merchandise Discounts, Military Leave, Paid Holidays, Paid sick days, Parking , Prescription Drug Coverage, Professional Development, Vacation/paid time off, Work From HomeAbout the Company:
Harbor Freight ToolsWe're a 45 year-old, $6.
5 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up.
We have over 1,400 stores in 48 states across the country and are opening several new locations every week.
We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools.
We provide our customers with the right tool for the right job at the right price, always delivering quality and value.
Company Size:
10,000 employees or moreIndustry:
RetailFounded:
1977Website:
https:
//jobs.
harborfreight.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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